Got the snip
I've been waiting for the diggers outside to cut through the phone cable in the road for two days now. Today afternoon it happened and here is the evidence.
The Chorus techies are working on it as we speak, and expect the cable to be repaired within an hour. Everyone's been really professional and fast, including Orcon, my LLU provider.
Still, wish it hadn't happened as I have deadline deadliness to deal with but I guess if you have to dig up the road repeatedly, cable breaks are inevitable.
Thank goodness I have a Vodafone 3G connection as a backup.
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Comment by graemeh, on 2-Jul-2010 13:29
The men on the shovels don't care.
I've been told they are paid pretty much the minimum wage (this is when I asked why it took two of them 45 mins to work that the reason they couldn't get a fibre through a duct was because the duct was disconnected)
Comment by Linuxluver, on 3-Jul-2010 09:09
The other aspect is that sometimes services aren't always recorded very well. I read an article in the NST a while back about the modifications to the Glenfield Road / Manuka Road intersection. Less than half of the services (all kinds) they found when they started digging were properly recorded and accurately mapped.
It isn't just the guys with the shovels who can be slack. Every step along the way can see important information lost or corrupted through incompetence or sloth or simple inattention to detail (however competent or energetic the concern concerned might otherwise be).
"She'll be right."
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Comment by Balchy, on 2-Jul-2010 07:47
I used to manage the 124 cable location call centre. This people used to piss me off no end. I used to do presentations to the contractors on how to pot hole correctly, how to dig, when to get a standover etc. But it just never gets through their head.
Its a pain for the customers, and a lot of the workers dont actually know that their company gets billed for any damage they cause to the network.
It's not inevitable as you say, it is easily prevented by using safe digging practices. People use them around power cables and gas mains, but people tend to think it doesnt matter when they cut a cable.
They forget about costs to businesses and the potential to cut of 111 services as well.
Technically if you can prove you have lost revenue as a result you can go after the contractor responsible. Hasnt happened yet, but I'm sure it will at some stage