A few reasons why you don't want to become an ISP

, posted: 3-Nov-2008 15:13


1. Your customers hate you. The service you provide is only viable as a shared-bandwidth one, because hardly anyone wants to stump up the big $$$ for a service with dedicated bandwidth and service level agreements. Your service is provided over many different networks, most of which you don't have control over. It's inherently unreliable, not secure and hideously difficult to manage. Thanks to you, your customers get spam, viruses and have their "e-wallets" stolen. You think your customers understand any of that, let alone care about it? Nah. They'll just hate you instead.

2. The music and film industry hate you. Your customers are dirty pirates who steal copyrighted material. Legally, that's a contentious notion, but never mind: the entertainment industry has more than enough money to ram it home so hard it hurts through endless litigation and lobbying politicians. BOHCTCINA!

3. Governments hate you. Your customers circumvent the information controls that governments depend on to enforce laws and regulations and of course, to hide embarrassing mistakes and wrongdoing. They make fun of politicians online, and the Internet never forgets. That is one reason governments now are happy to put providers' balls in the copyright vice. Mmmm. Sweet revenge.

4. Media hate you. And why not? In the past, established media were part of the government-controlled information circuit, regulated through decades of lawsuits. Now, enterprising politicians talk directly to voters through online forums. Forced to go online, instead of being a print, radio and TV journo, you now have to be all three rolled in one without any further training or triple the salary, or enough time to do any of the three well for that matter. And blog in your spare time. What do you get for that? Further staffing cuts, sinking lid hiring policies and why? Because the likes of Trade Me eat advertising revenue and nobody wants to read yesterday's news in today's print edition anyway.

Other related posts:
Video: Kim Dotcom and Mathias Ortman at the IITP Mega breakfast
Two-factor authentication broken
The problem with naming and shaming

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