Record Skype calls and get Outlook integration with Skylook

, posted: 27-Apr-2006 17:57

Seeing that the Geekzone blogs are abuzz with Skype related stuff at the moment, I thought I should add my 2c to the hullaballo. One thing that I've wanted for a long time is a way to record calls over Skype and thanks to Jeremy Wagstaff's Loosewire Blog, I've now found it.

The Skylook plugin for Skype promises not only call recording but also Outlook integration. That is, it provides you with a Skype toolbar for Outlook:

Skylook Outlook toolbar

From which you can access well, the Skype stuff. Skylook will also synch your Outlook and Skype contacts with one another, a handy feature.

Installing Skylook wasn't quite as easy as I expected, being spoilt with modern software as I am. The 3.2MB installer is small enough but it needs Outlook to be completely closed to succeed. This may sound simple, but if you run ActiveSync or anything else that uses accesses Outlook, the installation may not finish. I killed ActiveSync manually with Task Manager (is there a way to cleanly exit it?) and I got a warning from the Skype client, asking if I wanted to allow Skylook to access it, and said yes. That was it, installation done.

There's not much to configure with Skylook, bar the answering machine - you may wish to change the default Australian female greeting into one of your own for instance.

After that, you can do your Skype'ing pretty much from Outlook and have calls recorded appear in there, filed uner the right contact, as MP3 attachments. Chat transcripts ditto, and voice messages when you're not there to answer Skype calls.

Skylook works pretty well overal, with only one niggle when you start chats/calls - Skylook asks "Please enter the Skype name to use to call {CONTACT}" which isn't totally intuitive, as you can get the contacts mixed up here.

Other than that, Skylook's a neat Skype plug-in for Outlook users. Basic features are free to use, but if you want to keep using the advanced ones like recording calls after the two week trial period, it'll set you back US$24.95 for an Academic licence, $34.95 for a home user one, and $49.95 for a business equivalent. Not too steep considering the usefulness of the program.

More information

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