Segway recall - excellent! Just walk instead.

, posted: 15-Sep-2006 20:33

Smegway Weirdos At ItYou may have noticed that I can't stand Segways. Sure, it's clever technology, and the marketing is slick but could someone explain to me why exactly the world needs yet another obesity-generating device? Not only that, but a device that requires not only polluting manufacturing but also dirty power generation.

I can't think of a better symbol of how wasteful we can be than the Segway in fact.

So, it's with not a small amount of pleasure that I hear of the Segway recall - all Segways sold ever. If you were stupid enough to buy one these patently useless and wasteful devices because you thought it would make you look cool, tough: a software bug can make them reverse unexpectedly and knock your unfit body off.

Get a bike or walk instead! If your muscles haven't atrophied because of Segway use that is.

Re: Segway® Personal Transporters (PTs), also known as Segway Human Transporters (HTs)

Dear Segway PT Owner:

Segway Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), is voluntarily recalling your Segway PT(s) to install revised software. All owners should stop using the Segway PT immediately and call 800-750-6557 (toll-free) between 8 a.m. – 8 p.m. ET, Monday through Friday, or visit to register for a free software upgrade.   This voluntary recall applies to all i Series (i167, i170, i180), e Series (e167), p Series (p133), XT (cross-terrain transporter), GT (golf transporter) and Segway i2 models sold through mid-September, 2006.  This voluntary recall does not apply to the Segway x2 model. 

A condition has been identified in which the Segway PT can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall.  This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time. Segway Inc. has received six incident reports with event logs of the personal transporter not operating properly, resulting in injuries to the head and wrist of users.

Segway is offering a free software upgrade to address this issue.  In the meantime, please do not ride your Segway PT(s) until after the revised software is installed.  Even after receiving the revised software upgrade it is important to use safe riding practices as described in your Safety Video and Riders’ Guide/Getting Started Manual. 

If you no longer own your Segway PT, we ask that you please call us with contact information for the new owner so we can inform him or her of this important safety notice. 

At Segway, the safety of our customers and our products is our top priority.  We appreciate your participation in this voluntary recall.  We will do our best to make the software upgrade process as simple and convenient as possible.


jim norrod

Jim Norrod
Chief Executive Officer
Segway Inc.

More information

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